SHOP ANNOUNCEMENT COVID-19:
We are still open, however we have had to make a few changes to how we operate due to suppliers, postal services and for the safety of our staff.
Whilst we do our best to get all orders made and sent out as early as possible.
Customers outside of the UK should expect a delay in receiving orders. Due to a reduced number of airmail flights globally, we are having to suspend our estimated delivery time for international customers. As the services are constantly changing we cannot give you an estimated delivery time.
Please click here to check if your country is marked 'on suspension'. If we are unable to send to you, we will place your order 'on hold' and get it ready for dispatch as soon as it is open to dispatch to that country.
Whilst most orders are being delivered to the UK within our estimated delivery time, Royal Mail are currently working with a reduced work force. Therefor, there is a possibility your order could be delayed by an extra 10 working days.
We thank you for all your support and patience during this difficult time.
What is Magical Day Apparel?
We create fantasy and park inspired apparel.
Last order dates for Christmas 2022.
We recommend ordering as soon as possible for your order to arrive in time for Christmas. Just incase there are any delays and disruptions with delivery services, it gives you that extra time to ensure you receive your order in time for Christmas day.
Last order dates to receive your order in time for Christmas to the UK is on Midnight Sunday 4th December and for international orders it is Midnight Sunday 27th November.
Do you ship internationally?
We currently ship within the UK, Europe and to USA
How long will my order take to be made?
Orders can currently take up to 10 working days to be ready for dispatch and custom orders can take longer. However we do our best to make your order as quick as possible and as soon as it has been dispatched you'll receive an email from us with tracking information.
Please note if you have ordered a graphic t-shirt and/or sweater along with any other item they may come in separate deliveries.
How long will my order take to arrive once dispatched?
UK orders are sent by Evri or Royal Mail 48.
International orders are sent via international standard tracked with Royal Mail and can take 5-7 working days from dispatch. However this can vary depending on holidays, postal disturbances and customs clearing. Please note all orders outside of the UK may incur a customs charge on delivery.
Can you do custom orders?
Yes we can create custom orders, please contact us via our contact form or email us at firstname.lastname@example.org and we will get back to you as soon as possible.
What’s your refund policy?
All items are custom made to order and we do not accept any returns or refunds unless the item is faulty or damaged. If this is the case please contact us as soon as possible and we will get this resolved for you. Please see our refund policy here or email us at email@example.com.
The price is changing, why is that?
We are based in the UK but our site is set up to recognise your location and show our products in your currency, so you don't have to work out the exchange rate yourself. Small fluctuations in prices are due to the daily changes in the exchange rate.
I’m not sure what size to order can you help?
If you are unsure at all with sizing please look at our size chart here. If you need more information please email us at firstname.lastname@example.org and we can provide you with the information needed.
I have another question, how do I get in touch?
The best way to reach us is via our contact form or email us at email@example.com